LUX MONITORING TECHNICAL SUPPORT

Explanation For Import And Export Readings                    

BT Hub6 Solution                 

CONNECTING THE WI-FI DONGLE:

In this video we show you the new and faster way to connect and pair the Dongle to our online monitoring system..

COMPLETING THE ACCOUNT REGISTRATION:

In this video we will show you how to complete the registration account form that needs to be done for every Installation.

LOCAL CONNECT:

Local connect allows your phone to talk directly to the controller and will give you instant readings as and when you change power consumption. This feature is good for commissioning tests and for properties with no Internet or WI-FI signal issues.

HOW TO CHANGE YOUR USERNAME & PASSWORD:

In this video we show you how to reset your username & Password

HOW TO SET AC CHARGE:

In this video we show you how to set your AC charge and time settings for force charging your batteries from the grid i.e; cheap energy rates .

HOW TO REMOVE A DONGLE FROM A CUSTOMER ACCOUNT :

In this video we show you how to remove and reset a dongle that has been previously been used or registered incorrectly.

LUX MONITORING OVERVIEW:

In this video we show you an overview of the monitoring platform

OCTOPUS AGILE EXPLAINED:

The Lux Auto Charge is developed to work to automate charging using information published by Octopus Agile.

HOW TO USE THE OCTOPUS PACKAGE:

In this video we show how to use the Octopus Package tab within the Lux monitoring page

HOW TO RESET DEFAULT FACTORY SETTINGS:

In this video we will instruct you on how to preform a factory default setting on the Lux web-portal

HOW TO CHECK YOUR BATTERY STATUS:

In this video we show you how to check if the Lux controller is reading all our batteries that are connected

HOW TO USE WEATHER COMPENSATION:

In this video we will instruct you on how to use the Weather Compensation feature on the Lux web-portal